Refund policy

Return Policy

Thank you for shopping with Red Gloves. We are committed to delivering high-quality products for your training and performance. If you are not fully satisfied with your purchase, you may request a return under the conditions below.

Return Eligibility

To be eligible for a return:

  • The return request must be submitted within 7 days of the delivery date.

  • The product must be unused, unworn, and free from sweat, odor, scuffs, or training marks.

  • The product must be returned in its original packaging, including tags, inserts, and bags.

  • Items that appear used, damaged, or altered are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

  • Items showing signs of use or training wear

  • Sale or discounted items

  • Custom or limited-edition items

  • Protective gear showing compression or stretch fitting

How to Request a Return

To request a return:

  1. Email us at help@redgloves.us

  2. Include your order number and reason for return

  3. Our support team will verify eligibility and provide instructions

Please do not send items back without contacting us first.

Return Shipping

  • If the return is due to a manufacturer mistake, damage, or incorrect item, return shipping is free.

  • If returning for personal reason (change of mind, size preference, color choice), the customer is responsible for return shipping costs.

Return Processing Time

Once your return is delivered to us and inspected:

  • We will notify you of approval or rejection within 2–5 business days.

 

Refund Policy

 

Refunds are processed only after the returned item has been received and inspected.

Refund Approval

You are eligible for a refund if:

  • The product is approved under our return inspection

  • The return request was made within the 7-day return window

  • The product is in original, unused condition

Refund Method

Approved refunds will be issued to the original payment method used at checkout.

  • Refund processing typically takes 3–7 business days, depending on your bank or card provider.

Refund Denial

Your refund may be denied if:

  • The product shows signs of use or damage

  • The item is missing original packaging or accessories

  • The request was made after 7 days

  • The item was listed as final sale

If the refund is denied, the product can be returned to you at your request.

Damaged or Incorrect Orders

If your product arrives damaged, defective, or incorrect, contact us within 7 days of delivery at:

Email: help@redgloves.us
Include:

  • Order Number

  • Photos of the item and packaging

We will replace the item at no extra cost or offer an appropriate resolution.